The Digital Marketing Canvas

A practical guide to develop a strategy to accelerate business growth.
The DMC is a tool for Design Thinking.

Digital Marketing Canvas English

The DMC is a tool of Co-Creation

Marketers, Entrepreneurs, Developers, Designers... get everybody around the table!

Brainstorm

Brainstorm


New ideas with your teammates

A poster is what you need to co-create.

Learn

Learn


Marketing fundamentals & customer journey

Learn how marketing fundamentals and online customer lifecycle work together.

Build

Build


Better marketing strategies

Find the right digital strategy for your company.

Digital Marketing Canvas English

This work is licensed under a Creative Commons Attribution-Share Alike 3.0 Unported License.To view a copy of this license, visit: creativecommons.org

Thousands

of downloads every month

129 nationalities

have used the canvas

Hundreds of workshops

organised across the world

Case Studies

Lemonade

The insurance industry is an unloved sector. Also, insurers are old and have been unchanged for a long time. Can you see the opportunity?

Lemonade_Insurance - Case Study

I’ve experienced Lemonade as a customer in California for a year and realized that Lemonade has built an innovative business model and a lovable brand. The main reason is:Lemonade keeps 25% as a flat feet, 75% left is to pay claims and if there’s money left over at year’s end, Lemonade gives back to nonprofits of their customer’s choice.—> Main effect: Lemonade has nothing to gain by denying claims, their incentive flips to paying them super fast. That’s why Lemonade pays about a third of their claims in a few seconds.
—> Side effect: the giveback to nonprofits creates a cause to pursue. Therefore a sustainable relationship is created with the customers. It has been crucial for millennials, their primary target audience (see the different NPS drivers: traditional customers vs millennials).
A solid case study that should inspire any businesses that ‘feel like being stuck’ in an old system.Illustrated here by:
> Digital Marketing Canvas
> Business Model Canvas
> Maslow's hierarchy of needs
> SWOT analysis
> AARRR Model
> Net Promoter Score

Airbnb

What can we learn from the Airbnb's marketing strategy? May this use case serve as a source of inspiration for your own work.

Airbnb_Tourism - Case Study

When I work on digital strategies, the same questions pop into my mind. How can we make a good story of the brand within the customer journey? How can we connect the dots between customers acquisition and customer retention tactics? How can we sketch out storyboards? What’s the appropriate time to talk about mission, vision, value propositions,…?I often use analogies when my mind goes blank. Because the brain works like an association machine. The brain likes connections, relationships, patterns…any sense of meaning. This is how my brain came up with something he knows pretty well: Airbnb.Now, what can we learn from the Airbnb's digital marketing strategy? Above all else, Airbnb is a fascinating story of “pure, unadulterated hustle”. To me, Airbnb is also a perfect alchemy between the marketing fundamentals and the customer journey.Let’s map it out on the:
> DMC
> Business Model Canvas
> Maslow's hierarchy of needs
> SWOT
> AARRR
> Net Promoter Score (NPS)
> AIDA Model (Attention, Interest, Desire, Action)

Blog

Introducing the Digital Marketing Canvas (DMC)
I wish I came across this thing much earlier. Like 5 years ago. When I had no idea what I was actually doing in my day-to-day work at a startup. Making from 0 up to €500K a week.
Read more

I've automated my job before firing myself
You can't stop it. You can't escape it. You can't ignore it. You can't call politics, army, officials or your mom to save you. It's really violent and your business can be vanished because of it. Only those who will adapt themselves will be the survivors of the tsunami often called 'Digital Transformation’.
Read more

If Digital Marketing was like soccer
Last weekend I was watching the game and told to myself what I would have done differently if I were in the shoes of the coach. Everyone does that.
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Airbnb: inspiration to sketch out your digital marketing strategy (on the DMC)
When I work on digital strategies, the same questions pop into my mind. How can we make a good story of the brand within the customer journey?
Read more

I want you back.
Most CMOs I know have already started shifting their minds from Customer Acquisition to Customer Retention. It’s a good thing...
Read more

"I am particularly sensitive to this kind of tool, because it represents a pragmatic tool to stimulate exchanges and collaboration and especially to avoid rushing headlong (...). following this model can avoid huge technological investments to compensate a bad strategy."
Read more (in French)

Fred Cavazza - Marketing technologist and speaker

Fred Cavazza

The DMC poster is free